TrichoCare Thermal Water
The TrichoCare Thermal Water is more than just a mist — it’s a daily ritual of hydration and balance. With every spray, it calms sensitive scalps, reduces irritation, and restores moisture while leaving your hair frizz-free, shiny, and refreshed. Designed for wavy and curly hair as the perfect day-after care, it redefines curls and waves without weighing them down.
Infused with lavender water, chamomile oil, and glycerin, it brings together the power of botanicals and clinical knowledge to provide lightweight care that nourishes both scalp and hair. It hydrates, soothes, and revitalises — giving you softness, shine, and a refreshed look in just seconds.
What it does:
Provides instant hydration and frizz control
Soothes irritation, dryness, and sensitive scalps
Refreshes and revives curls or waves between washes
Adds lightweight shine without buildup
Balances and nourishes scalp and hair for daily vitality
Why it’s different:
2-in-1 action: scalp therapy + hair hydration in one lightweight mist
Day-after care: perfect for refreshing curls and waves without washing
Botanical power: lavender water, chamomile, and glycerin deliver natural calming and moisturising effects
Featherlight formula: hydrates without greasiness, heaviness, or residue
A refreshing ritual for calm scalp, shiny hair, and defined waves — in just a few sprays.
Soothe. Refresh. Rehydrate — from scalp to ends.
Welcome to the TrichoCare ritual.
Where healing starts at the scalp — and confidence grows from within.
TrichoCare Thermal Water
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Instantly smooths frizz and flyaways
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Adds shine, softness, and definition
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Calms irritated or dry scalp with every spray
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Revitalises hair in between washes
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A daily ritual for balance, hydration, and freshness
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Perfect for:
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Wavy, curly, or frizz-prone hair
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Sensitive, dry, or itchy scalps
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Clients looking for daily scalp hydration and lightweight care
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Day-after styling or pre-styling prep
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Lavender Water + Lavender Oil – Calm, soothe, and refresh the scalp while adding a delicate aroma.
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Roman Chamomile Oil – Reduces inflammation and irritation, supporting scalp health and comfort.
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Vegetable Glycerin + Silica – Lock in moisture, smooth the cuticle, and fight frizz naturally.
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Because not every mist is designed by someone who truly understands your scalp and hair.
Most sprays only tame frizz or refresh curls temporarily — but TrichoCare Thermal Water was created from real trichology practice, treating people with dryness, irritation, and sensitivity. That’s why it doesn’t just refresh your hair — it restores scalp comfort and locks in hydration at the same time.
This is scalp-first haircare in a mist: lavender and chamomile calm irritation, glycerin attracts and retains moisture, and lightweight actives control frizz while revitalising curls. Unlike generic sprays, it’s designed to care for both scalp and strands, offering balance, shine, and softness with every use.
Because when the scalp feels soothed and the hair is rehydrated, your confidence naturally shines through.
Feel the refreshment from the first spray.
Lightweight. Calming. Botanical. Effective.
Welcome to the TrichoCare ritual.
Where healing starts at the scalp — and confidence grows from within.
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Shake before use.
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Spray evenly onto scalp and hair, focusing on dry areas.
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Use as a daily hydrator, curl/wave refresher, or scalp-soothing mist.
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Can be applied on damp or dry hair.
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Leave in — no rinse required.
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We have 3 types of membership to make your experience even better:
Membership Gold- Signature for 3 Months
For those starting their scalp & hair wellness journey
Discount: 5%
Bonus: 1 exclusive self-care gift per month
Perfect for: Those who want to begin their transformation and feel the first results.
What You’ll Receive Every Month:
- Tailored Tricho Care products (based on your diagnosis or treatment plan you chose)
- A luxurious unboxing experience designed to make you feel seen, heard, and supported
- 1 exclusive self-care gift per month
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Membership Platinum- Signature for 6 Months
- For those ready to commit to visible transformation
Discount: 10%
Bonus:
- 1 exclusive gift per month
- Access to a private members-only community with expert tips and exclusive content
- 5% discount on in-clinic therapies
- 3 months of free shipping
Perfect for: Those who are serious about reversing damage and rebuilding healthy hair from the scalp.
What You’ll Receive Every Month:
- Tailored Tricho Care products (based on your diagnosis or treatment plan you chose)
- A luxurious unboxing experience designed to make you feel seen, heard, and supported
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Membership Diamond- Signature for 12 Months
Not just a treatment — a journey of true transformation. This is where your final, lasting hair restoration begins!
Discount: 15%
Bonus:
- Premium monthly gift
- Free shipping on all monthly deliveries
- Exclusive community
- 1 free follow-up consultation at month 6
- Priority access to new product launches
- 10% discount on in-clinic therapies
- Certificate of completion with before/after comparison.
Perfect for: Deep healing and long-term maintenance.
What You’ll Receive Every Month:
- Tailored Tricho Care products (based on your diagnosis or treatment plan you chose)
- A luxurious unboxing experience designed to make you feel seen, heard, and supported
Refund & Return Policy
Overview
At Tricho Care, we are committed to ensuring your satisfaction with our hair care products. In compliance with Australian Consumer Law.
Eligibility for Returns
To be eligible for a return or refund:
- The item must be in its original condition: unopened, unused, with all seals and packaging intact.
- The product must not have been tested or tampered with.
- You must provide proof of purchase.
- Items must be returned within 30 days of delivery.
Important: For hygiene and safety reasons, we cannot accept returns if the protective seal has been removed.How to Request a Return
Contact us at admin@rivafelisspa.com.au. If approved, you’ll receive a return shipping label and instructions. Items sent back with
Damaged or Incorrect Items
Inspect your order immediately upon arrival. If it is damaged, defective, or incorrect, contact us right away to resolve the issue.
Non-Returnable Items
We do not accept returns on:
- Opened or used personal care items - Items with broken seals
- Sale items or gift cards
- Hazardous or flammable goodExchanges
We do not offer direct exchanges. Please request a return (if eligible) and place a new order.
Refund Process
Once your return is received and approved, your refund will be processed to your original payment method. Please allow time for y
Your Consumer Rights
Nothing in this policy overrides your rights under the Australian Consumer Law.
You are entitled to a refund or replacement if a product is faulty, unsafe, not as described, or doesn’t meet acceptable quality standards.Terms of Service
OVERVIEW
This website is operated by Rivafelis Spa. Throughout the site, the terms “we”, “us” and “our” refer to Rivafelis Spa.
We offer this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing or using our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced or linked herein.
These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not access the site or use any services.
Any new features or tools added to the online store will also be subject to these Terms. You can review the latest version of the Terms of Service at any time on this page.
We reserve the right to update or change these Terms at any time. Your continued use of the site after any changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.
1. ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory, or you have given us consent to allow any of your minor dependents to use the site.
You may not use our products for any unlawful or unauthorised purpose. You must not transmit any viruses or malicious code. Violation of these Terms will result in immediate termination of services.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding credit card details) may be transferred unencrypted and may involve transmissions over various networks. Credit card data is always encrypted.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service without express written permission from us.
3. ACCURACY OF INFORMATION
We strive for accuracy, but we are not responsible if any information on this site is not current or complete. The content is provided for general informational purposes only and should not be relied upon without consulting more reliable sources.
We may update the contents of this site at any time, but we are under no obligation to do so.
4. MODIFICATIONS TO SERVICES AND PRICING
Prices for our products are subject to change without notice.
We may modify or discontinue the service or any part of it without notice, and shall not be liable for any such changes.
5. PRODUCTS OR SERVICES
Some products or services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our [Refund & Return Policy].
We do our best to display product images and descriptions accurately but cannot guarantee your screen will display colors correctly.
We reserve the right to limit sales or quantities at our sole discretion.
6. BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per customer or household.
You agree to provide accurate and complete billing and account information and to keep this information up to date.
7. THIRD-PARTY TOOLS AND LINKS
We may offer access to third-party tools and content which we do not control. Your use of these is entirely at your own risk.
We are not responsible for any third-party materials, content, or websites. Please review their terms before proceeding with any transaction.
8. USER FEEDBACK AND SUBMISSIONS
Any content or suggestions submitted by you (unsolicited or requested) may be used by us without restriction.
You agree not to submit unlawful or offensive content and are solely responsible for any comments you make.
9. PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
10. ERRORS AND INACCURACIES
Occasionally, information on our site may contain errors or inaccuracies. We reserve the right to correct any errors and to update or cancel orders if necessary, without prior notice.
11. PROHIBITED USES
You may not use the site or content for any unlawful or harmful purpose. This includes, but is not limited to, violating intellectual property rights, submitting false information, or transmitting malware.
We reserve the right to terminate your use of the service for violating any prohibited uses.
12. WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee uninterrupted or error-free service. All products and services are provided "as is" and "as available."
In no event shall TRICHO CARE or its affiliates be liable for any loss or damages arising from the use of our service or products.
13. INDEMNIFICATION
You agree to indemnify and hold Tricho Care and its affiliates harmless from any claim or demand, including legal fees, arising from your breach of these Terms or violation of any law or third-party rights.
14. SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, that part shall still be enforced to the fullest extent permitted by law, without affecting the rest of the agreement.
15. TERMINATION
These Terms remain in effect unless terminated by you or us. We may terminate the agreement at any time if you breach any terms.
16. ENTIRE AGREEMENT
These Terms, together with our policies, constitute the entire agreement between you and Rivafelis Spa regarding your use of the service.
17. GOVERNING LAW
These Terms are governed by the laws of Australia.
18. CHANGES TO TERMS
We may update these Terms at any time by posting changes on this page. It is your responsibility to check for updates. Continued use of the site implies acceptance of any changes.
19. CONTACT INFORMATION
For questions about these Terms of Service, please contact us at:
admin@rivafelisspa.com.au