Scalp 
Concerns

The RISE Method is a structured, inside-out protocol that restores hair function and quality by addressing multiple stages of hair biology simultaneously. In practice it:

• Extends the hair’s growth phase so targeted hairs grow longer and thicker;

• Recruits dormant follicles back into activity to increase hair count;

• Reduces ongoing shedding by calming scalp inflammation and correcting underlying drivers; and

• Reactivates pigment-producing cells at the follicle base in some clients, which can improve hair colour richness.

Outcomes we target across key hair factors: reduction in hair loss, activation of dormant follicles and new growth, thickening of existing hair, improved pigmentation of hair shafts, and improved coverage in previously thin areas.

The RISE Method is suitable for adults experiencing:

• diffuse thinning or visible shedding,

• female-pattern hair loss,

• postpartum or post-surgical shedding,

• hair thinning associated with nutritional deficiencies or lifestyle triggers,

• scalp conditions that respond to combined, non-invasive therapies (e.g., seborrheic dermatitis in conjunction with a clinical plan).

We assess every client individually; some medical conditions or pregnancy/breastfeeding require modified or delayed approaches. If you have an autoimmune disorder, are on certain medications or have complex medical history, we will coordinate with your GP or specialist to ensure safe and effective care.

Individual variation is large, but our clinical experience and patient outcomes show typical timelines:

• Early signs: reduced shedding and improved scalp comfort can appear within 4–8 weeks.

• Visible improvement in density/quality: commonly around ~4 months for many patients.

• Stronger transformation: more noticeable regrowth and thickness between 6–8 months, with continued improvements after that for many patients. Results depend on diagnosis, follicle viability, consistency with homecare and supplements, and any underlying health issues that need medical treatment.

The timeline we provide is an estimate based on our treatment outcomes, where approximately 90% of patients experienced noticeable improvement. Individual results may vary depending on your body’s response, the number of viable hair follicles, adherence to prescribed home care and lifestyle changes, and any underlying health conditions (for example: mental-health issues, autoimmune disorders, vitamin deficiencies, nutritional imbalances, hormonal therapy, or other medical conditions). Some cases require additional sessions or medical collaboration with your doctor to achieve full results.

Many forms of hair loss are treatable or highly manageable — especially when identified early. Reversibility depends on: the diagnosis, how long the condition has been present, the number of viable follicles remaining, and your adherence to the plan. For example:

• Telogen effluvium (stress/postpartum/illness) often improves substantially with correction of triggers and supportive care.

• Androgenetic (pattern) loss may be slowed and partially reversed in many people with combined therapy (topical actives + in-clinic stimulation + nutrition), but it usually requires ongoing maintenance. We always give a realistic outlook during your consultation and design a plan to maximise your chance of improvement.

Yes — safety is central to everything we do. We prioritise:

• evidence-based actives and clinically validated devices;

• personalised suitability assessments before any procedure;

• conservative protocols for pregnant or breastfeeding clients (we may delay/adjust treatments and discuss safe alternatives);

• coordination with your GP or specialist when medical issues or medications could interact with treatment. We’ll explain any potential risks and expected side effects during your consultation.

The treatment begins with a deep scalp preparation and professional cleansing to remove build-up and optimise the scalp environment. We then use advanced technologies to stimulate follicle activity and enhance the absorption of active ingredients.

Trichologist -prescribed actives are applied using a delivery method tailored to your needs, followed by light therapy to boost penetration and amplify the treatment effect. Each element is selected and dosed for safety and to target your specific scalp and hair priorities.

No, we treat everybody facing hair and scalp issues, including women and children.

There’s no single “best” universal treatment. The most effective strategy is a personalised combination chosen for your specific diagnosis — for example:

• targeted supplements to correct deficiencies,

• prescription-grade topicals or medically indicated actives where appropriate,

• scalp detox and targeted delivery of actives,

• micro-stimulation or device-based in-clinic therapies, and

• lifestyle and habit changes that remove triggers. We select modalities that are evidence-backed and suited to your goals, physiology and safety profile.

Clinic sessions jump-start change, but hair biology changes slowly. Homecare and supplements:

• maintain the improved scalp environment between sessions,

• correct nutrient deficits that impede growth,

• protect new hair from further damage, and

• accelerate and stabilise clinical results. Consistency at home is one of the strongest predictors of success.

Our consultation is a thorough, 90-minute clinical appointment designed to diagnose and plan:

1. You complete a detailed intake form before the visit (medical history, hair history, lifestyle, medications).

2. We review any available blood tests and request additional labs if needed.

3. Dermatoscopic/clinical scalp and hair examination to assess follicle health and pattern of loss.

4. We discuss findings, outline realistic expectations and co-create a personalised RISE protocol (homecare, supplements, in-clinic schedule).

5. You leave with a clear, written plan and next steps (what to start, what to test, and booking options). If you’re remote, we offer an online consultation option that follows the same steps (photos + video assessment + follow-up plan).

We have available:

- Transfer

- Credit/ debit card

- Afterpay

- Payment plan

Each session is fully tailored to your personalised RISE protocol, but typically follows a clear, reassuring flow to maximise safety and results:

1. Arrival & quick review — we confirm your current concerns, review any notes or recent blood results and check in on progress since your last visit.

2. Scalp assessment & professional cleanse/detox — a focused examination (dermatoscopic when needed) followed by a deep but gentle cleanse to remove build-up and prime the scalp.

3. Targeted delivery of actives — trichologist-prescribed serums and actives are delivered using the method best suited to you (topical infusion, assisted delivery techniques, or other professional delivery systems) to optimise absorption.

4. Stimulation therapy — where indicated, we use controlled micro-stimulation to activate follicles and enhance product uptake.

5. Light & calming treatments — light therapy and anti-inflammatory/soothing care are applied to reduce irritation and support recovery.

6. Personalised coaching & aftercare plan — we explain your homecare routine, supplementation and lifestyle actions, so you know exactly what to do between sessions.

7. Documentation & progress tracking — we record photos, notes and objective measures each visit so we can adapt your protocol based on real progress.

Typical session length: 45–60 minutes. Comfort & safety: sessions are performed gently and safely; we prioritise your comfort and explain any expected sensations or brief reactions.

This varies. Many clients follow an initial intensive phase (weekly/ biweekly/ monthly) for 2–4 months, then move to maintenance. The exact number is determined by diagnosis, response and goals. We discuss expected frequency and costs before you start.

Yes — we collaborate with GPs and specialists. For systemic or autoimmune causes we create a supportive scalp plan while you and your doctor manage the underlying condition.

Yes — we provide online consultations and tailored home protocols for interstate/international clients, including follow-up via telehealth.

That’s common. We focus on diagnostic clarity (what was missed or untested) and evidence-based combination therapy — many clients who failed single treatments before finally see improvement under a structured RISE plan.

Commonly requested tests: full blood count (FBC), iron + ferritin, TSH ± free T4/free T3, vitamin D, B12, zinc, CRP (in inflammatory cases), and sometimes hormone panels (if indicated). We’ll tell you exactly what to test based on your history.

• Recent blood test results (if you have them)

• List of current medications and supplements

• Photos of your hair (top, front, crown) taken in daylight (if possible)

• List of hair treatments used in the last 12 months (chemical, heat, salon services)

Sessions typically last 45–60 minutes, depending on the individual protocol and whether any pre- or post-care coaching is included.

While individual responses vary, typical timelines from our clinical experience are:

• Early improvements — reduced shedding and improved scalp comfort within 4–8 weeks.

• Visible hair density & quality changes — commonly around 4 months.

• Stronger transformation — clearer regrowth and thickening by 6–8 months, with ongoing gains for many clients who maintain the protocol.

Factors that influence speed include follicle viability, diagnosis, consistency with homecare and supplements, and any underlying health issues requiring medical management.

When you follow the recommended homecare, take advised supplements, address health contributors and attend maintenance sessions, the improvements are durable. For optimal, long-term outcomes we recommend continuing a maintenance plan and a clinical booster treatment every 2–3 months, adjusted to your needs. Every patient starts from a different stage of hair loss; our goal is ongoing support so results can be strengthened and sustained over time.

Most clients find the treatment comfortable. You may feel light, surface-level sensations — a mild scratchy or tingling feeling — but procedures are superficial and designed to avoid bleeding or bruising. Any discomfort is generally minimal and short-lived. We always prioritise comfort and can adapt techniques to your tolerance, besides we offer needle free treatments.

The RISE Method is low-risk, but as with any clinical treatment there are potential, usually minor, side effects:

• Temporary redness at the treatment site for 30 minutes up to a few hours is common (no bleeding expected).

• Mild irritation or transient itch may occur in the first 24 hours.

• Allergic or sensitivity reactions to topical serums or nutrients are uncommon (~2%) but possible; these typically present as redness and itching and are managed promptly.

• Variable response: some clients may need additional sessions or medical collaboration if progress is slower than expected; in rare cases the desired result may not be achieved despite appropriate care.

We minimise risk by performing a full assessment, discussing contraindications, recommending patch tests where needed, and coordinating care with your healthcare team.

Treatment costs depend on your personalised protocol (number and type of in-clinic sessions, recommended supplements, and any adjunctive therapies). To provide an accurate estimate we ask that you book a 90-minute consultation with our clinician — during this appointment we diagnose, outline your RISE plan and present a tailored cost breakdown and timeline.

Book your 90-minute RISE Consultation to receive a customised treatment plan and cost estimate.

• Photos of scalp areas of concern (close-up, in daylight)

• List of current hair products, recent salon services and medications

• Any recent blood tests or dermatologist/GP notes if available