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Frequently asked questions
Your Rivafelis Experience
General
Scalp Concerns
Male Hair Loss
Female Hair Loss
- 01At Rivafelis Hair & Scalp Spa, relaxation meets professional scalp expertise. Our Korean-inspired rituals combine personalised care, premium products and advanced scalp technologies, with selected experiences guided by integrative trichology principles.Rather than offering a one-size-fits-all treatment, we create a luxurious, one-on-one experience centred around your individual hair, scalp and wellness needs.
- 02We offer three thoughtfully designed experiences:Head Spa Bath KŌRA | 60 minutes: Our essential ritual for cleansing, relaxation and scalp refreshment.The Seoul Ritual | 120 minutes: Our signature experience, incorporating advanced scalp care, personalised hair treatments and additional therapeutic rituals.Rivafelis Royal Head Spa | 150 minutes: Our ultimate luxury ceremony, featuring advanced scalp detox, premium hair care, tea therapy and indulgent facial rituals.Explore our Head Spa collection to discover what is included in each experience.
- 03Yes. We perform a scalp check appropriate to your selected ritual to help us understand your scalp's condition and personalise your experience.Our advanced rituals may include a more detailed trichoscopic assessment. If we identify concerns requiring further investigation, we may recommend a separate comprehensive trichology consultation or medical assessment.
- 04No. A Head Spa is primarily a scalp wellness and relaxation experience, although selected rituals include professional scalp assessment and targeted care.A comprehensive trichology consultation is a separate service involving a more detailed evaluation of hair loss, scalp concerns, health history and potential contributing factors.
- 05Yes! Our Head Spa rituals include professional hair and scalp cleansing using carefully selected products and techniques.The cleansing process is designed to refresh your scalp while making your experience deeply relaxing.
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