TrichoCare Multifunctional Hair Mask

Perfect for:

• Dry, brittle, or chemically treated hair

• Frizzy, porous, or dehydrated strands

• Hair with breakage, split ends, or structural damage

• Clients seeking an indulgent, tailored repair treatment

• Shea Butter – Rich in vitamins A & E, provides deep hydration, smoothness, and long-lasting protection.

• Silk & Cotton Proteins – Strengthen and repair hair fibres, reduce breakage, and enhance shine.

• Amino Acids Complex – Repairs structural damage, improves elasticity, and locks in moisture.

Because not every mask is designed by someone who truly understands your hair.

Most hair masks only hydrate the surface — but TrichoCare Multifunctional Hair Mask was created from real trichology practice, treating clients with dryness, breakage, chemical damage, and loss of shine. That’s why it doesn’t just condition — it corrects the deeper causes of hair fragility, restoring strength from within.

This is haircare rooted in science and guided by nature: Shea Butter for moisture, Amino Acids to repair bonds, and Silk Proteins to rebuild resilience. It adapts, evolves, and personalises itself to your hair’s unique condition — something standard masks can’t do.

Because when the fibre is healthy, hair doesn’t just look better — it truly thrives.

Feel the difference from the very first application.

Nourishing. Adaptive. Restorative. Powerful.

 

Welcome to the TrichoCare ritual.

Where healing starts at the scalp — and confidence grows from within.

 

• After shampooing, remove excess water from your hair.

• Scoop a generous amount with a spatula and apply from mid-lengths to ends.

• Massage gently in a downward motion for 30 seconds.

• Leave for 5 minutes, then rinse thoroughly.

• Use 1–2 times weekly.

• For enhanced results, mix with TrichoCare Nutrition Booster or Protein Booster to customise your treatment.

We have 3 types of membership to make your experience even better:                

 

Membership  Gold- Signature for 3 Months

For those starting their scalp & hair wellness journey

Discount: 5%

Bonus: 1 exclusive self-care gift per month

Perfect for: Those who want to begin their transformation and feel the first results.

What You’ll Receive Every Month:

• Tailored Tricho Care products (based on your diagnosis or treatment plan you chose)
• A luxurious unboxing experience designed to make you feel seen, heard, and supported
• 1 exclusive self-care gift per month

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Membership Platinum- Signature for 6 Months

• For those ready to commit to visible transformation

Discount: 10%

Bonus:

• 1 exclusive gift per month
• Access to a private members-only community with expert tips and exclusive content
• 5% discount on in-clinic therapies 
• 3 months of free shipping

Perfect for: Those who are serious about reversing damage and rebuilding healthy hair from the scalp.

What You’ll Receive Every Month:

• Tailored Tricho Care products (based on your diagnosis or treatment plan you chose)
• A luxurious unboxing experience designed to make you feel seen, heard, and supported

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Membership  Diamond- Signature for 12 Months

Not just a treatment — a journey of true transformation. This is where your final, lasting hair restoration begins!

Discount: 15%

Bonus:

• Premium monthly gift
• Free shipping on all monthly deliveries
• Exclusive community
• 1 free follow-up consultation at month 6
• Priority access to new product launches
• 10% discount on in-clinic therapies
• Certificate of completion with before/after comparison.

Perfect for: Deep healing and long-term maintenance.

What You’ll Receive Every Month:

• Tailored Tricho Care products (based on your diagnosis or treatment plan you chose)
• A luxurious unboxing experience designed to make you feel seen, heard, and supported

 

 

Refund & Return Policy 

Overview

At Tricho Care, we are committed to ensuring your satisfaction with our hair care products. In compliance with Australian Consumer Law.

Eligibility for Returns

To be eligible for a return or refund:
- The item must be in its original condition: unopened, unused, with all seals and packaging intact.
- The product must not have been tested or tampered with.
- You must provide proof of purchase.
- Items must be returned within 30 days of delivery.
Important: For hygiene and safety reasons, we cannot accept returns if the protective seal has been removed.

How to Request a Return

Contact us at admin@rivafelisspa.com.au. If approved, you’ll receive a return shipping label and instructions. Items sent back with

Damaged or Incorrect Items

Inspect your order immediately upon arrival. If it is damaged, defective, or incorrect, contact us right away to resolve the issue.

Non-Returnable Items

We do not accept returns on:
- Opened or used personal care items - Items with broken seals
- Sale items or gift cards
- Hazardous or flammable good

Exchanges

We do not offer direct exchanges. Please request a return (if eligible) and place a new order.

Refund Process

Once your return is received and approved, your refund will be processed to your original payment method. Please allow time for y

Your Consumer Rights

Nothing in this policy overrides your rights under the Australian Consumer Law.
You are entitled to a refund or replacement if a product is faulty, unsafe, not as described, or doesn’t meet acceptable quality standards.

Terms of Service

OVERVIEW

This website is operated by Rivafelis Spa. Throughout the site, the terms “we”, “us” and “our” refer to Rivafelis Spa.

We offer this website, including all information, tools, and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing or using our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced or linked herein.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms carefully before using our website. If you do not agree to all the terms and conditions, you may not access the site or use any services.

Any new features or tools added to the online store will also be subject to these Terms. You can review the latest version of the Terms of Service at any time on this page.

We reserve the right to update or change these Terms at any time. Your continued use of the site after any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services.

1. ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or territory, or you have given us consent to allow any of your minor dependents to use the site.

You may not use our products for any unlawful or unauthorised purpose. You must not transmit any viruses or malicious code. Violation of these Terms will result in immediate termination of services.

 

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card details) may be transferred unencrypted and may involve transmissions over various networks. Credit card data is always encrypted.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service without express written permission from us.

 

3. ACCURACY OF INFORMATION

We strive for accuracy, but we are not responsible if any information on this site is not current or complete. The content is provided for general informational purposes only and should not be relied upon without consulting more reliable sources.

We may update the contents of this site at any time, but we are under no obligation to do so.

 

4. MODIFICATIONS TO SERVICES AND PRICING

Prices for our products are subject to change without notice.

We may modify or discontinue the service or any part of it without notice, and shall not be liable for any such changes.

 

5. PRODUCTS OR SERVICES

Some products or services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our [Refund & Return Policy].

We do our best to display product images and descriptions accurately but cannot guarantee your screen will display colors correctly.

We reserve the right to limit sales or quantities at our sole discretion.

 

6. BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit or cancel quantities purchased per customer or household.

You agree to provide accurate and complete billing and account information and to keep this information up to date.

 

7. THIRD-PARTY TOOLS AND LINKS

We may offer access to third-party tools and content which we do not control. Your use of these is entirely at your own risk.

We are not responsible for any third-party materials, content, or websites. Please review their terms before proceeding with any transaction.

 

8. USER FEEDBACK AND SUBMISSIONS

 

Any content or suggestions submitted by you (unsolicited or requested) may be used by us without restriction.

You agree not to submit unlawful or offensive content and are solely responsible for any comments you make.

 

9. PERSONAL INFORMATION

Your submission of personal information is governed by our  Privacy Policy.

 

10. ERRORS AND INACCURACIES

Occasionally, information on our site may contain errors or inaccuracies. We reserve the right to correct any errors and to update or cancel orders if necessary, without prior notice.

 

11. PROHIBITED USES

You may not use the site or content for any unlawful or harmful purpose. This includes, but is not limited to, violating intellectual property rights, submitting false information, or transmitting malware.

We reserve the right to terminate your use of the service for violating any prohibited uses.

 

12. WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service. All products and services are provided "as is" and "as available."

In no event shall TRICHO CARE or its affiliates be liable for any loss or damages arising from the use of our service or products.

 

13. INDEMNIFICATION

You agree to indemnify and hold Tricho Care and its affiliates harmless from any claim or demand, including legal fees, arising from your breach of these Terms or violation of any law or third-party rights.

 

14. SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, that part shall still be enforced to the fullest extent permitted by law, without affecting the rest of the agreement.

 

15. TERMINATION

These Terms remain in effect unless terminated by you or us. We may terminate the agreement at any time if you breach any terms.

 

16. ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and Rivafelis Spa regarding your use of the service.

 

17. GOVERNING LAW

These Terms are governed by the laws of Australia.

 

18. CHANGES TO TERMS

We may update these Terms at any time by posting changes on this page. It is your responsibility to check for updates. Continued use of the site implies acceptance of any changes.

 

19. CONTACT INFORMATION

For questions about these Terms of Service, please contact us at:

admin@rivafelisspa.com.au